Last Updated: 01/01/2025
 

1. Introduction

Pool Paint Screen LLC (“Company,” “we,” “us,” “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.poolpaintscreen.com (“Website”), submit forms, request services, or interact with our marketing materials.

By using our Website, you consent to the practices described in this Privacy Policy.
If you do not agree, please discontinue use immediately.
 

2. Information We Collect
 

A. Information You Provide Directly

When you submit a form, request a quote, request service, schedule a visit, or contact us, we may collect:

• Full Name

• Phone Number

• Email Address

• Service Address (project location)

• Uploaded photos or files

• Details about your project

• Any information you enter voluntarily in message fields
   

B. Automatically Collected Information

When you visit or interact with our Website, certain information may be collected automatically using cookies, pixels, tags, scripts, and similar tracking technologies, including:

• IP address

• Browser type and version

• Device identifiers

• Operating system

• Pages visited and time spent on the site

• Referring URLs (e.g., ads or search engines)

• General location (city/region)

• Interactions with forms, buttons, and website elements

• Conversion events (such as submitting a request)

These tracking technologies may be operated by third-party service providers, which process data according to their own Privacy and Cookies Policies.
 

C. Information From Third-Party Platforms

When interacting with our ads, forms, or content on third-party platforms, those platforms may provide us certain data you authorize, such as:

• Contact information

• Engagement data

• Form submission details

• Analytics signals

• ​

3. How We Use Your Information

We use the information we collect for purposes including:

• Responding to your inquiries

• Providing service quotes

• Scheduling appointments and service calls

• Verifying project addresses

• Communicating about your project

• Sending service updates

• Sending relevant marketing communications (opt-out available)

• Improving Website performance and user experience

• Analyzing traffic, conversions, and ad performance

• Detecting fraud and protecting Website security

• Fulfilling legal obligations

You may opt out of marketing communications at any time.
 

4. Sharing Your Information

Pool Paint Screen LLC does not sell your personal information.

However, we may share information with:
 

A. Service Providers

Companies that assist us with:

• Website hosting

• Email and SMS communications

• Customer relationship management (CRM)

• Scheduling and invoicing

• Analytics and performance tools

• Marketing measurement and attribution

• ​

B. Third-Party Tracking Technologies

Some tracking tools on our Website are operated by external providers and may collect usage data independently under their own privacy policies.

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C. Legal Requirements

We may disclose information if required:

• To comply with laws, regulations, or court orders

• To protect our legal rights

• To investigate fraud or misuse
   

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve user experience

• Analyze Website performance

• Support advertising and conversion measurement

• Store user preferences

• Identify return visitors

For more details, please refer to our Cookies Policy.
 

6. Data Retention

We retain personal information for as long as needed to:

• Provide services

• Maintain warranty records

• Comply with legal and tax obligations

• Support business operations

If you request deletion of your data, we will comply unless retention is required for legal, warranty, or operational purposes.
 

7. Your Rights

You may request:

• Access to the personal information we hold about you

• Correction of inaccurate information

• Deletion of your data (note: may affect warranty records)

• Opt-out from marketing communications

• Clarification on how your information is used

Send all requests to: office@poolpaintscreen.com
 

8. Data Security

We implement industry-standard safeguards to protect your information.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
 

9. Children’s Privacy

Our Website and services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.

Because we cannot verify the age of individuals who submit forms or interact with our Website, all submitted information is treated as if it were provided by an adult.
If we become aware that information has been submitted by someone under 18, we will delete that information promptly.

If you believe a minor has submitted personal information, please contact us immediately at office@poolpaintscreen.com.
 

10. Business Transfers

If the Company undergoes a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction.
 

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
The latest version will always be available on our Website.
Continued use of the Website after changes constitutes acceptance of the revised Policy.
 

12. Contact Information

If you have questions about this Privacy Policy, you may contact us at:

Pool Paint Screen LLC
5401 South Kirkman Road, Suite 310
Orlando, FL 32819, USA
📧 office@poolpaintscreen.com